Support

FAQ

ACCOUNT

  • Q2. Can I use my previous Blackshot account in PlayOne? Will my rank and other game data be the same after account transfer?

    A. Yes, you can. You need to do simple authentication to transfer your account. If Garena supports data transfer, you can play with your existing game information without any problem.

  • Q9. Can I play Blackshot in Garena until 31st August? If PlayOne starts service from 1st September, can I play PlayOne Blackshot right away?

    A. Yes, Garena will maintain Blackshot service until 31st August. You can start playing Blackshot in PlayOne from 1st September.